Who We Serve

Trusted partner across the benefits landscape

Our customer universe

We serve a connected federal benefits ecosystem spanning program participants, agency leaders, and program partners.

Our mission is to deliver world-class benefits experiences …

For millions of program participants

Benefits navigation made simpler, faster, and more intuitive. Personalized guidance and responsive support help individuals and families confidently choose, pay for, and manage their benefits.

For agency leaders who entrust us with their programs

Secure infrastructure, data-driven insights, and operational excellence are required to keep large-scale benefits programs running flawlessly. We ensure compliance and operational efficiency, and we protect program integrity while supporting better outcomes for the people those programs serve.

For our program partners

Account management, accurate, high-quality data exchanges, dashboards, reporting, and data analytics to help federal partners operate more efficiently and serve participants more effectively.

Proudly supporting America’s public servants

Our benefits platforms help federal employees and uniformed services members choose and use their benefits with ease.

Market sectors

Federal

We deliver modern benefits administration services through secure integrated platforms, proven processes, and mission‑aligned expertise.

Clients & sponsors

  • program management
  • benefits marketplaces
  • dashboards
  • data and reporting
  • program transition and transformation

Agencies

  • communications and outreach
  • agency benefits officer support (all agencies)
  • ongoing enrollment reconciliation

Carriers

  • enrollment
  • premium administration
  • customer service
  • enrollee dashboards

Payroll offices

  • secure, established integrations across federal payroll providers

Uniformed services

We support more than 2.2 million uniformed service members, veterans, and their families with benefits solutions designed for the unique demands of military life with platforms and services that ensure accuracy, accessibility, and seamless support.

Commercial

We bring decades of large-scale program administration experience to the commercial sector, delivering secure, customizable solutions that meet evolving customer and market needs. White-label platforms, integrations, and back-end services simplify the benefits experience and strengthen customer engagement.

View of the Washington Monument and the Lincoln Memorial Reflecting Pool on a clear sunny day with crowds of D.C. residents and tourists.

9M+

Covered lives served

Across our managed programs

6.7M+

Covered lives served

Federal civilian & family

2.2M+

Covered lives served

Uniformed services & family

Built for the people and programs that keep government moving

Let’s explore how we can support your mission.

Connect with our team
  • About Us
    Clients & Partners

    Clients & Partners

    We’re proud to partner with many of the nation’s leading federal agencies, military organizations, commercial enterprises, insurance carriers, and technology providers.

  • Community Outreach
    Military Advocacy

    Military Advocacy

    We’re dedicated to improving the lives of those who serve and the families who stand beside them.

  • Our Solutions
    Program Management

    Program Management

    As a benefits marketplace operator and administrator, FedPoint helps turn our clients' program goals into successful—and measurable—outcomes.